First, check if the purchase date and cancellation date are the same. If you cancel on the same day, the cancellation of the card transaction will be processed on that day. If you cancel the day after the purchase, the reservation system will send cancellation data to the card company the day after the cancellation date, excluding weekends and holidays, and the card company may take 2-3 days to complete the cancellation approval.
Processing Flow Based on Purchase and Cancellation Dates
| Cancellation Condition | Processing Order | Points to Confirm |
|---|---|---|
| Same purchase and cancellation date | Cancellation of card transaction processed on the cancellation date | Confirm based on the date when the card transaction cancellation is processed |
| Cancelled after the day following the purchase | Reservation system sends cancellation data to the card company the day after the cancellation date, followed by card company approval | Excluding weekends and holidays, the data transmission and card company approval may take 2-3 days |
Steps to Verify and Exceptions
- Compare the date you canceled the ticket with the date you made the card payment.
- If the two dates are the same, confirm that the cancellation of the card transaction is being processed on the cancellation date.
- If the cancellation date is after the day following the purchase date, wait for the reservation system's data transmission to the card company and the card company's cancellation approval.
- The card company approval stage may take about 2-3 days, excluding weekends and holidays, so do not determine completion based solely on your card usage history immediately after cancellation.
- If weekends or holidays are included in the processing time, the reservation system and card company will not operate, which may cause additional delays beyond the indicated period.
Therefore, it is safer to determine the reconfirmation date not only based on the cancellation date but also considering the difference from the purchase date and whether weekends or holidays are included. Especially for cancellations after the day following the purchase, consider the non-business days that may affect the card company’s data transmission and approval, and be aware that weekends and holidays may cause further delays beyond the indicated time frame.
The official guideline of 2-3 days refers to the period the card company takes to process the cancellation approval after receiving the cancellation data. First, distinguish whether the purchase date and cancellation date are the same; if they are different, check the data transmission from the reservation system and the card company's approval stages separately. If weekends and holidays are involved, apply the business day criteria for each stage.
📌 Editor's 3 Key Takeaways
- If the purchase date equals the cancellation date, the cancellation of the card transaction is processed on the cancellation date.
- Cancellations after the next day involve data transmission to the card company the day after cancellation + 2-3 days for approval (excluding weekends and holidays).
- Do not rely solely on your card usage history immediately after cancellation; reconfirm based on business days.
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